Refund Policy

Returns

Due to the personal nature of these products, we will only accept returns to products damaged upon delivery or if there is a defect to the product. 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@panda-comfort.com. If your return is accepted, we will send instructions on how and where to send your package. Customer is responsible for the return shipping cost. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@panda-comfort.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
Unfortunately, we cannot accept exchanges.

Refunds
There are no refunds.